Yes, we do! You are welcome to bring your jewelry to any of our NC locations for cleaning, prong tightening, repolishing, rhodium plating, and any other care or repair services.

If you are not able to make it into one of our North Carolina stores, contact us and we would be happy to make recommendations or arrangements to get your jewelry the care that it needs.

Occasionally, we will buy jewelry if we have an inventory need. Items most commonly purchased are rare diamonds and certified Rolex watches.

If you have a piece of jewelry that you would like to sell, our buyers would be happy to evaluate your item and let you know if we are interested in making an offer. Please visit us at any of our North Carolina locations with your item.

We also purchase gold and other precious metals at scrap value.

Yes. We have a team of full-time jewelry designers in-house at our Bailey’s custom workshop, located inside our Village District store, which allows us to offer a wide range of repair work.

From simple stone tightening and polishing to full re-design and custom work, we would love to work together on creating or restoring your perfect piece of jewelry!

Here at Bailey’s, we have an in-house watchmaker that specializes in all kinds of watch repairs.

Yes. Here at Bailey’s, giving back to the communities that we serve has always been a part of who we are. Rather than charging you for watch battery replacement, we ask that you make a donation to the charity that we are currently supporting in the area!

Since this program’s inception, we have raised more than $750,000 for our local communities.

We are happy to appraise your jewelry at any of our North Carolina locations. Appraisals typically require 2 weeks to complete from the drop off date.

Appraisal costs:

• The cost is $125 for the first item and $80 for each subsequent item.
• For an updated appraisal on jewelry previously appraised by Bailey’s, cost is $45.

Although we are happy to provide you with an insurance appraisal that you can use to obtain coverage for your jewelry, we are not providers of jewelry insurance.

We strongly encourage our patrons to get insurance for jewelry and diamonds that they cherish in the event that a stone is lost or damaged. We always recommend Jewelers Mutual to our patrons which offers options to protect your jewelry from loss, theft, damage, and worldwide travel.

If you do lose a diamond, we’ll work with you to get it replaced and do everything we can to ensure it never happens again. Please feel free to contact us if you are in need of proof of your diamond’s value to give to your insurance company.